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We respect your privacy and security as much as you do. When you shop with us, we will only ask for personal information such as your name, email address, billing address, product selections, credit card or other payment information in order to send out your goods in a timely manner.

We may also collect information about where you are on the internet (such as the website you came from, IP address, domain types like .co.uk and .com), your browser type, the country where your internet service provider is located, the pages of our site that were viewed during your visit, and any search terms that you used.

All payments are processed through Stripe and we are not provided with and do not keep any record of your payment card details.

We will only email you to process your order and afterwards if you have given your consent. Other than as outlined below or required by law, we will never pass on your email address or personal information to a third party.



Data Protection

We treat all your personal information as confidential. We will retain your data for a reasonable period or as long as required by any applicable laws. The data that we collect from you may be transferred to, and stored on, secure servers at a destination within or outside the European Economic Area (“EEA”). It may also be processed by persons operating within or outside the EEA who work for us or one of our service suppliers. Those persons may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services including information technology services. In particular, our payments processor Stripe, our distributor DMC Distribution Ltd., our website host Pressable and Google Inc. as our email service provider may have access to your personal information. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

We use information held about you in the following ways:
  • To provide you with information, products or services that you request from us or which we feel may be of interest to you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in any interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.
  • If you are an existing customer, we will contact you by electronic means with information about goods similar to those which were the subject of a previous sale to you.

 

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies and notify us, we will correct them promptly. Subject to applicable laws, we will delete all information we hold about you if you email us and request us to do so and you can therefore control how long we store your personal information by requesting us to delete it at any time.



Cookies

We value the privacy of our visitors and customers. We also know that people are concerned about how their online activity can be monitored, and what information is shared with other companies.

One of the most common ways websites track and save information about their visitors is through the use of cookies. A cookie is a small file of text, often encrypted for privacy, which is used to store information between visits to a website. Modern internet browsers allow you to see what cookies are currently stored on your computer, and selectively delete them as you wish.

We use cookies to keep track of your current shopping session so that you may retrieve your shopping basket at any time, and to personalise the contents of our website as well as to ensure a consistent experience. We also use cookies to track how visitors interact with our website to monitor how we are performing. No personally identifiable information is stored in these cookies.



Google Analytics

Google Analytics is a commonly used online tool that allows us to see how well we are doing when helping people shop online. It records information including how you reached our site, the location that you are browsing from, and what browser you are using. We can then see how people used our website to purchase from us. Google Analytics is invaluable in helping us improve our service. We never pass any personally identifiable information over to Google.